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FAQ
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How do you find and vet candidates?We use a combination of job boards, networking, direct sourcing, referrals, and our proprietary talent database. Candidates undergo a multi-step vetting process, including resume screening, interviews, skills assessments, and background checks (if required).
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What industries and roles do you specialize in?We specialize in [insert relevant industries], including [specific roles such as corporate, hospitality, maritime, IT, etc.]. We tailor our sourcing strategy based on your industry needs.
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How long does it take to fill a position?Timelines vary based on role complexity, skill availability, and market conditions. Typically, permanent roles take [X] weeks, while temporary roles can be filled within [Y] days.
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Can you help with both temporary and permanent placements?Yes, we provide temporary, temp-to-hire, and direct-hire placements. We also support project-based staffing needs.
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Do you provide background checks and skill assessments?Yes, we offer background checks, reference checks, and skill assessments as part of our hiring process, tailored to your requirements.
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How does your pricing structure work?We offer different pricing models, including contingency-based fees, retained search, and hourly rates for temporary staffing.
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Are there any upfront costs or retainers?For permanent placements, we typically charge [X]% of the candidate’s annual salary, and for retained searches, an upfront retainer may apply. Temporary staffing is billed hourly or on a project basis.
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Do you offer volume discounts for multiple hires?Yes, we provide discounts for bulk hiring, long-term contracts, or preferred client agreements.
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What happens if a placed candidate leaves or doesn’t work out?We offer a replacement guarantee within [X] days or a partial refund, depending on the terms of our agreement.
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Are there additional fees for contract-to-hire positions?There may be conversion fees if a temporary employee transitions to a permanent role. We structure this to be cost-effective for our clients.
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How do you ensure candidates meet legal and compliance requirements?We verify work eligibility, licenses, certifications, and compliance with industry-specific regulations.
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Do you handle payroll and benefits for temporary workers?Yes, we provide full payroll services, including taxes, benefits, and compliance management.
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Are your placements covered by workers’ compensation and liability insurance?Yes, our temporary placements are covered under our insurance policies.
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How do you assist with visa sponsorships or work permits?We provide guidance and, in some cases, facilitate visa sponsorships or work permit applications based on client needs.
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What happens if an employee has legal or performance issues?We mediate disputes, provide performance coaching, and, if necessary, manage termination processes in accordance with labor laws.
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What kind of reporting and analytics do you provide?We provide real-time dashboards and periodic reports on hiring progress, candidate performance, and workforce trends.
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How do you handle urgent or last-minute staffing needs?We maintain a pool of pre-vetted candidates for quick placements and offer expedited sourcing for urgent roles.
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Can you customize the hiring process based on our needs?Absolutely. We adapt our sourcing, screening, and onboarding processes to align with your company culture and specific requirements.
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Will we have a dedicated account manager?Yes, each client is assigned a dedicated account manager to ensure smooth communication and tailored service.
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What is the process for getting started with your staffing services?We begin with a discovery call to understand your needs, define job requirements, and outline a hiring strategy. From there, we start sourcing candidates and provide regular updates.
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How do you handle replacements if a hire is not a good fit?We offer a free replacement within the guarantee period or work with you on performance improvement plans.
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Can you assist with performance management and evaluations?Yes, we offer periodic performance reviews and feedback sessions to help improve candidate success.
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What kind of onboarding support do you offer?We provide onboarding checklists, training materials, and support to help new hires integrate smoothly.
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How do you ensure candidates are a good cultural fit?We assess soft skills, work styles, and company culture alignment during the hiring process.
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Do you provide training or upskilling programs?Yes, we offer online and in-person training for skill development, compliance, and leadership growth.
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